YWCA Glendale is looking for a DV Housing First Specialist.
Under the direction of the Executive Director, the DV Housing First Specialist is responsible to assist formerly homeless families in maintaining housing. The DV Housing First Specialist will provide culturally inclusive, trauma informed programming and services, and will incorporate best practice techniques into the program. Under the supervision of the Executive Director, the DV Housing First Specialist coordinates housing stability advocacy, provides referrals, safety plans, and administers homeless prevention client assistance funds. The DV Housing First Specialist assists in managing a budget and completes reports for the grants that support the programs and attends housing policy meetings.
Essential Duties and Key Responsibilities include the following. Other duties may be assigned:
Coordinate program management functions, including:
- Screen applicants for Housing First programs. This includes completing the initial application with the client, checking references, coordinating ongoing meetings with applicants and staff, making decisions on acceptance to the program, and maintaining waiting list.
- Complete contracts and forms with families entering the program.
- Ensure clients’ compliance with program rules. Follow up with appropriate notices and/or consequences when clients do not comply.
- Coordinate problem solving with client, case managers and landlord to ensure future compliance.
- Maintain leasing files for each household in the programs.
- Facilitate all necessary unit inspections for apartments leased by program participants.
- Assist in program development and grant writing.
- Develop and/or update written program materials as needed.
- Keep program statistics with input from landlords, participants and funders.
- Complete all necessary program reports.
- Participate in Housing First and YWCA Glendale staff meetings.
- Maintain records and track expense of special funding for eviction prevention, education/employment, children’s needs and utilities (when applicable).
- Work closely with The Road Home, Salvation Army, Domestic Abuse Intervention Services and YWCA Glendale case managers to coordinate services for clients.
- Act as a liaison between the landlords, the participants, and the congregations or other sponsors (when applicable).
- Work closely with funders and other community partners to develop, implement, and evaluate program success and to modify program components as deemed necessary.
Direct Services Management
- Interview new families in the program, review program expectations and services, have family sign all necessary forms and releases.
- Conduct a needs assessment and assist each family in developing a housing case plan.
- Assist families in following through with their case plans and monitor their progress at regular intervals.
- Maintain in‐person and/or phone contact with families at least twice monthly and landlords at least quarterly (more as necessary). This includes home visits to families’ apartments in the community.
- Assist families in maintaining housing by helping them understand and comply with program and lease expectations.
- Assist families with long term housing goals, such as renewing their lease or applying for appropriate housing prior to the end of their lease term.
- Mediate conflicts that might arise between families and landlords.
- Maintain records and prepare reports as required by the agency and funding sources.
- Participate in Housing First and YWCA Glendale staff meetings.
- Assist families with education goals; obtaining or increasing income; parenting concerns; health care concerns, including physical, mental, dental and substance abuse issues; other basic needs, including food, transportation and clothing.
- Assist families in understanding landlord/tenant rights and responsibilities.
- MSW; or Master’s Degree in a related field with an additional year of related experience; or BSW with an additional year of related experience; or BS/BA in a related field with an additional 2 years of related experience.
- 2 years of experience in the following areas: case management, program management, community outreach, issues related to domestic violence, working with low income people, as well as those at risk of homelessness, and referring them to appropriate community resources, and advocacy.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 40 hour Domestic Violence Certification within 90 days of employment.
Knowledge, Skills and Abilities:
- Must support the YWCA Glendale mission: eliminating racism and empowering women, and demonstrate the competencies listed in the YWCA Glendale Competency Model.
- Must have knowledge of case management techniques, landlord/tenant law, low income and subsidized housing programs, domestic violence, mental health, trauma, AODA, poverty issues and knowledge of resources available to low‐income households.
- Must be skilled in program management.
- Must have excellent record‐keeping skills.
Core Competencies Requirements:
Member Care: Demonstrates understanding and applies working knowledge of safety policies and ensuring safe member practices.
Employee Safety: Safely performs all duties; follows required protective protocols to ensure personal safety as well the safety of others.
Quality Improvement: Actively participates in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.
Self-Accountability & Work Standards: Sets high standards of performance for self and assumes responsibility and accountability for successfully completing assignments or tasks.
Stress tolerance: Maintains composure in highly stressful or adverse situations.
Professionalism and Personal Boundaries: Conducts self within appropriate and expected professional boundaries and policies.
Valuing Diversity: Helps to create an environment that embraces and appreciates diversity.
Confidentiality, Integrity, Ethics and Trust: Maintains confidentiality and earns others’ trust and respect through consistent honesty and professionalism in all interactions.
- Must have a valid driver’s license with a good driving record, access to a vehicle and willingness to make home visits.
- Must maintain and provide the YWCA Glendale with proof of insurance for your vehicle.
To apply, please send a cover letter outlining your qualifications and a current resume to: email@example.com
DEADLINE TO APPLY IS JULY 30, 2017
Open Until Filled
YWCA Glendale is an Equal Opportunity Employer and does not discriminate on the basis of ancestry, age, color, disability (physical and mental, includes HIV and AIDS), genetic information, gender, gender identity, gender expression, marital status, military or veteran status, national origin, race, religion (includes religious dress and grooming), sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), and sexual orientation, or request for FMLA.