Thank you for your interest in working at YWCA Glendale!

Current Employment Opportunities:

YWCA Glendale is looking for a DV Housing First Specialist.

Under the direction of the Executive Director, the DV Housing First Specialist is responsible to assist formerly homeless families in maintaining housing. The DV Housing First Specialist will provide culturally inclusive, trauma informed programming and services, and will incorporate best practice techniques into the program. Under the supervision of the Executive Director, the DV Housing First Specialist coordinates housing stability advocacy, provides referrals, safety plans, and administers homeless prevention client assistance funds. The DV Housing First Specialist assists in managing a budget and completes reports for the grants that support the programs and attends housing policy meetings.

Essential Duties and Key Responsibilities include the following. Other duties may be assigned:

Program Coordination

Coordinate program management functions, including:

  • Screen applicants for Housing First programs. This includes completing the initial application with the client, checking references, coordinating ongoing meetings with applicants and staff, making decisions on acceptance to the program, and maintaining waiting list.
  • Complete contracts and forms with families entering the program.
  • Ensure clients’ compliance with program rules. Follow up with appropriate notices and/or consequences when clients do not comply.
  • Coordinate problem solving with client, case managers and landlord to ensure future compliance.
  • Maintain leasing files for each household in the programs.
  • Facilitate all necessary unit inspections for apartments leased by program participants.
  • Assist in program development and grant writing.
  • Develop and/or update written program materials as needed.
  • Keep program statistics with input from landlords, participants and funders.
  • Complete all necessary program reports.
  • Participate in Housing First and YWCA Glendale staff meetings.
  • Maintain records and track expense of special funding for eviction prevention, education/employment, children’s needs and utilities (when applicable).

Collaboration

  • Work closely with The Road Home, Salvation Army, Domestic Abuse Intervention Services and YWCA Glendale case managers to coordinate services for clients.
  • Act as a liaison between the landlords, the participants, and the congregations or other sponsors (when applicable).
  • Work closely with funders and other community partners to develop, implement, and evaluate program success and to modify program components as deemed necessary.

Direct Services Management

  • Interview new families in the program, review program expectations and services, have family sign all necessary forms and releases.
  • Conduct a needs assessment and assist each family in developing a housing case plan.
  • Assist families in following through with their case plans and monitor their progress at regular intervals.
  • Maintain in‐person and/or phone contact with families at least twice monthly and landlords at least quarterly (more as necessary). This includes home visits to families’ apartments in the community.
  • Assist families in maintaining housing by helping them understand and comply with program and lease expectations.
  • Assist families with long term housing goals, such as renewing their lease or applying for appropriate housing prior to the end of their lease term.
  • Mediate conflicts that might arise between families and landlords.
  • Maintain records and prepare reports as required by the agency and funding sources.
  • Participate in Housing First and YWCA Glendale staff meetings.
  • Assist families with education goals; obtaining or increasing income; parenting concerns; health care concerns, including physical, mental, dental and substance abuse issues; other basic needs, including food, transportation and clothing.
  • Assist families in understanding landlord/tenant rights and responsibilities.

Qualifications:

  • MSW; or Master’s Degree in a related field with an additional year of related experience; or BSW with an additional year of related experience; or BS/BA in a related field with an additional 2 years of related experience.
  • 2 years of experience in the following areas: case management, program management, community outreach, issues related to domestic violence, working with low income people, as well as those at risk of homelessness, and referring them to appropriate community resources, and advocacy.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • 40 hour Domestic Violence Certification within 90 days of employment.

Knowledge, Skills and Abilities:

  • Must support the YWCA Glendale mission: eliminating racism and empowering women, and demonstrate the competencies listed in the YWCA Glendale Competency Model.
  • Must have knowledge of case management techniques, landlord/tenant law, low income and subsidized housing programs, domestic violence, mental health, trauma, AODA, poverty issues and knowledge of resources available to low‐income households.
  • Must be skilled in program management.
  • Must have excellent record‐keeping skills.

Core Competencies Requirements:

Member Care: Demonstrates understanding and applies working knowledge of safety policies and ensuring safe member practices.
Employee Safety: Safely performs all duties; follows required protective protocols to ensure personal safety as well the safety of others.
Quality Improvement: Actively participates in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.
Self-Accountability & Work Standards: Sets high standards of performance for self and assumes responsibility and accountability for successfully completing assignments or tasks.

Stress tolerance: Maintains composure in highly stressful or adverse situations.

Professionalism and Personal Boundaries: Conducts self within appropriate and expected professional boundaries and policies.

Valuing Diversity: Helps to create an environment that embraces and appreciates diversity.

Confidentiality, Integrity, Ethics and Trust: Maintains confidentiality and earns others’ trust and respect through consistent honesty and professionalism in all interactions.

Additional Requirements

  • Must have a valid driver’s license with a good driving record, access to a vehicle and willingness to make home visits.
  • Must maintain and provide the YWCA Glendale with proof of insurance for your vehicle.

To apply, please send a cover letter outlining your qualifications and a current resume to: jobs@glendaleywca.org

DEADLINE TO APPLY IS JULY 30, 2017
Open Until Filled

YWCA Glendale is an Equal Opportunity Employer and does not discriminate on the basis of ancestry, age, color, disability (physical and mental, includes HIV and AIDS), genetic information, gender, gender identity, gender expression, marital status, military or veteran status, national origin, race, religion (includes religious dress and grooming), sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), and sexual orientation, or request for FMLA.

YWCA Glendale is looking for a highly-qualified individual to fill a Full-Time Attorney position

**Submissions without Cover Letter will NOT be considered.**

The Attorney is a member of the YWCA Glendale Domestic Violence Program team and provides integrated services to survivors of domestic violence. The Attorney provides legal advice, representation, advocacy, and education to participants referred by the Department of Public Social Services. The Attorney is part of a team that includes DV Case Managers and Therapists. Under the administrative supervision of the Executive Director, the Attorney will be responsible for the overall implementation and documentation of the Domestic Violence Legal Services program.

Required Knowledge & Competencies:

  • Required to have a Juris Doctorate degree with a current license to practice law in the State of California.
  • Must have experience with Public Policy advocacy work and practicing Family Law.
  • New bar admittees need not apply unless admitted to California bar after practicing for a minimum of two years of Family Law in another state.
  • Prior experience working with domestic violence survivors strongly preferred.
  • Experience in immigration law strongly preferred.
  • Must have a demonstrated commitment to public interest, poverty issues, women’s and children’s issues, and victims of crimes.
  • Knowledge of and experience with providing culturally competent and trauma informed services.
  • Excellent time management and organization skills.
  • Excellent written and verbal communication skills.
  • Self-motivated, dependable, proactive approach, and works well under pressure.
  • Knowledge and respect of all confidentiality issues including attorney-client privilege.
  • Ability to take initiative and work independently as well as collaboratively in a team.
  • Willingness to work evenings and weekends as needed.
  • Dependable automobile and automobile insurance, registration and valid California Driver’s License.

Key Responsibilities:

Program Implementation (15%)

  • Responsible for properly opening all legal files in accordance with contract requirements.
  • Maintain written records and reports documenting client services and submit timely monthly billing reports.
  • Utilize data collection forms, materials, and reports mandated under contract.
  • Properly close all files with appropriate referrals in accordance with applicable statutes, codes, and local rules.
  • Responsible for maintaining high quality client records that are kept up to date and audit ready.
  • Responsible for ensuring compliance with DPSS statement of work and program requirements for legal services.

Legal Services (50%)

  • Responsible for providing a professional standard of legal services and fully utilize the contract.
  • Conduct intake and determine eligibility for legal services under DPSS contract.
  • Render legal advice in the areas of Family Law, Domestic Violence/Injunctions, Citizenship/Immigration Law, Accessing Government Benefits and other legal assistance.
  • Provide appropriate legal referrals as assessed and as needed.
  • Handle all aspects of legal matters in Family Law cases, including preparing pleadings, negotiations, correspondences, mediation, and court representation.
  • Attend alternative dispute resolution or mediations set by the parties or the court.
  • Prepare U-Visas and VAWA petitions for qualified participants.
  • Advocate for clients with the Department of Children and Family Services cases.
  • Implement law-related educational programs and worships for participants.
  • Develop additional workshops on poverty and family law topics for participants.

Customer Service (20%)

  • Treat participants with dignity and respect, take time to explain complex legal terms in common language, and practice law from a strength-based perspective.
  • Provide high quality, trauma informed services with people who have survived DV.
  • Develop and document culturally competent services that are sensitive to the target population.
  • Provide integrated domestic violence legal services within a spectrum of behavioral health services. Collaborate with co-workers to meet program goals.
  • Represent the Legal Services program at relevant County and local community meetings, trainings, conferences, and community outreach events.
  • Maintain a network of legal service resources and collaborative partners.

Quality Improvement (15%)

  • Perform all duties in compliance with YWCA Glendale policies.
  • Responsible for practicing law only within scope of training, according to ethical and legal guidelines.
  • Ensure compliance with contract mandates and licensing requirements.
  • Inform management of any quality of ethical concerns through regular supervision meetings.
  • Participate in ongoing training to improve the program or services.
  • Act with a sense of urgency to ensure the highest quality of care possible for participants.
  • Ensure the Organization’s bills are processed in an accurate, efficient, and timely manner;
  • Accurately code all expenses to the appropriate General Ledger (G/L) code;
  • Ensure support back-up documentation is maintained and updated as needed (i.e, W-9, contracts, etc.)
  • Prepare reports and requests for staff reimbursement including expenditure reports, statistical spreadsheets, vendor invoice copies and other related materials.

YWCA Glendale is an Equal Opportunity Employer and does not discriminate on the basis of ancestry, age, color, disability (physical and mental, includes HIV and AIDS), genetic information, gender, gender identity, gender expression, marital status, military or veteran status, national origin, race, religion (includes religious dress and grooming), sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), and sexual orientation, or request for FMLA. 

NO PHONE CALLS PLEASE

To apply, please send a cover letter outlining your qualifications and a current resume to: jobs@glendaleywca.org

DEADLINE TO APPLY IS JULY 21, 2017
Open Until Filled

YWCA Glendale is looking for a highly-qualified individual to fill an Accounting/Administrative Coordinator position. Position is Full-Time Non-Exempt.

Salary Range: $42,000-$50,000/annually

**LOCAL CANDIDATES ONLY**

**Submissions without Cover Letter will NOT be considered**

Under the direction of the Director of Finance and Administration, the Accounting/Administrative Coordinator is responsible for performing a variety of professional, administrative and technical functions including, but not limited to finance, human resources, information technology, contract management and records retention.

Principle Duties and Responsibilities include the following:

Accounts Receivable (A/R)

  • Ensure accurate and efficient A/R processing, monitoring of incoming payments and securing revenue by verifying and posting receipts;
  • Process accounts and incoming payments in compliance with financial policies and procedures;
  • Perform daily financial transition including, but not limited to, verifying, classifying, computing, posting, and recording A/R data;
  • Post receipts and monthly billings for rentals;
  • Prepare request for invoices and bank deposits;
  • Correspond with vendors to ensure proper invoicing;
  • Verify billing discrepancies and resolve issues.

Accounts Payable (A/P)

  • Ensure the Organization’s bills are processed in an accurate, efficient, and timely manner;
  • Accurately code all expenses to the appropriate General Ledger (G/L) code;
  • Ensure support back-up documentation is maintained and updated as needed (i.e, W-9, contracts, etc.)
  • Prepare reports and requests for staff reimbursement including expenditure reports, statistical spreadsheets, vendor invoice copies and other related materials.

Payroll

  • Update and prepare payroll, including processing on-line and paper timesheets, proper coding, and maintaining payroll reports & files’
  • Calculate monthly Worker’s Compensation invoice;
  • Oversee Retirement Plan, including enrollments, changes and billing.

Contract Management

  • Assist with the management of government contracts, including guidelines, preparation of grant budgets and reports;
  • Ensure that monthly/yearly fiscal close-out report takes place on a timely basis and new grants are categorized correctly;
  • Correspond with grant contract monitors to ensure compliance;
  • Submit and monitor contract billing for grants.

Other Duties and Responsibilities:

  • Assist in the preparation of monthly financial statements;
  • Assist in the preparation of actual-to-budget reports by grant, reforecasting of annual budget, and preparation of the annual budget;
  • Assist Director of Finance and Administration with financial reports, special project and administrative reports;
  • Assist with annual audit and implementation of any process or operational changes;
  • Commitment to keeping information confidential.

List of duties and responsibilities is not to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary.

Required Qualifications:

  • Degree(s): Bachelor’s Degree, with preferred emphasis in accounting from an accredited college or university.
  • Certificate(s):  None
  • Job Requirements:  Thorough knowledge of A/P, A/R and QuickBooks Online. Minimum three years’ experience in accounting and payroll processing. Strong background in QuickBooks Online, AP/AR and Excel. A valid California C Driver’s license, working vehicle, proof of insurance, and a Criminal Background Clearance.
  • Prior Experience:  Excellent organizational and analytical skills along with a solid foundation in database systems. Must work well under deadline pressures with a strong ability to prioritize multiple tasks. Experience working in non-profits, grant/contract management from government sources, and completing required funding reports and protocols highly preferred.
  • Specialized Knowledge: Contract and grants administration a plus.
  • Language: Required English
  • Personal Qualifications: Support the mission of the YWCA and goals of the YWCA Glendale.  Ability to work with individuals of diverse backgrounds, have sound judgment and ability to multi-task.  Candidate must possess strong leadership qualities and effective conflict resolution skills.

NO PHONE CALLS PLEASE

To apply, please send a cover letter outlining your qualifications and a current resume to: jobs@glendaleywca.org

DEADLINE TO APPLY IS JUNE 28, 2017
Open Until Filled

Job Description

The Shelter Advocate is responsible for providing support and advocacy to victims of domestic violence and their children in the Sunrise Village emergency shelter and DV hotline, including assisting shelter residents with daily living needs and providing general support and shelter coverage. The Shelter Advocate also documents services provided to clients through the client records log, prepares rooms for new residents, conducts house checks, and attends supervision and team meetings. Work shifts may include days, evenings, weekends, overnights, and holidays to ensure adequate coverage of the shelter program. Variable Part-time/Relief Shelter Advocates provide weekend coverage in addition to weekday and holiday coverage as needed.

Qualifications:

  • Associate degree in a human services-related field, relevant experience may be substituted in lieu of a degree.
  • Bilingual preferred.
  • Experience in a residential facility setting strongly preferred.
  • Experience working with trauma survivors strongly preferred.
  • Experience in crisis intervention preferred.
  • Excellent computer skills including knowledge of Microsoft Office preferred.
  • Knowledge of domestic violence issues preferred.

If interested in applying, please submit your resume and cover letter to Elizabeth Sahagun, at elizabethsahagun@glendaleywca.org.

Job Description

The Overnight Weekend Shelter Advocate is responsible for providing support and advocacy to victims of domestic violence and their children in the Sunrise Village emergency shelter and DV hotline, including assisting shelter residents with daily living needs and providing general support and shelter coverage. The Shelter Advocate also documents services provided to clients through the client records log, prepares rooms for new residents, conducts house checks, and attends supervision and team meetings. Work shifts may include days, evenings, weekends, overnights, and holidays to ensure adequate coverage of the shelter program. Regular Part-time, Variable Part-time/Relief Shelter Advocates provide weekend and overnight coverage in addition to weekday and holiday coverage as needed.

Qualifications:

  • Associate degree in a human services-related field, relevant experience may be substituted in lieu of a degree.
  • Bilingual preferred.
  • Experience in a residential facility setting strongly preferred.
  • Experience working with trauma survivors strongly preferred.
  • Experience in crisis intervention preferred.
  • Excellent computer skills including knowledge of Microsoft Office preferred.
  • Knowledge of domestic violence issues preferred.

If interested in applying, please submit your resume and cover letter to Elizabeth Sahagun, at elizabethsahagun@glendaleywca.org.

YWCA Glendale is an Equal Opportunity Employer and does not discriminate on the basis of ancestry, age, color, disability (physical and mental, includes HIV and AIDS), genetic information, gender, gender identity, gender expression, marital status, military or veteran status, national origin, race, religion (includes religious dress and grooming), sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), and sexual orientation, or request for FMLA. (Equal Employment Opportunity Policy)