Thank you for visiting YWCA Glendale

This site is operated on behalf of YWCA Glendale. We present the following visitor privacy policy to address your possible concerns. This policy may be updated periodically. We welcome you to contact us with any questions.

We Respect Your Privacy

At our site, we do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we do not require you to register or provide information to us in order to view our site. YWCA Glendale only gathers personally identifiable data, such as names, addresses, zip/postal codes, email addresses etc., when voluntarily submitted by a visitor. For example, personally identifiable information may be collected in order to respond to a stated desire to volunteer time to YWCA Glendale, to receive the newsletter or to make a financial contribution online. This information is used solely by YWCA Glendale or other entities who are involved in the operation of this site for internal purposes.

When you visit our website, we do automatically collect anonymous information including the IP address of the server you used to access the internet, date and time you visited our website and pages viewed. We use this information to analyze the effectiveness of our website and make improvements.

YWCA Lists Are Never Sold to Third Parties

We will only share personally identifiable information with third parties when (i) the person submitting the information authorizes us to share it; (ii) sharing the information is a necessary operation of the site, for instance, to process a credit card transaction, or (iii) we are required to by law. YWCA Glendale has no control over or responsibility for the data collection and use practices of third parties that process online donation credit card transactions. PaymentSpring’s (the company that processes credit card transactions on our website) privacy policy may be viewed here.

Your Credit Card Information Is Secure

We care about the safety and security of your transaction. Credit card gifts made on our website are processed using a Server Digital Certificate and the Secure Sockets Layer (SSL) Protocol to encrypt all data traffic. We use high grade encryption and the https security protocol to communicate with your browser software. This method is the industry standard security protocol, which makes it extremely difficult for anyone else to intercept the credit card information you send us. You may also call us directly to make a donation.

PaymentSpring, the company we use to process credit card payments, collects payments made through our website and transfers them to YWCA Glendale. PaymentSpring collects personally identifiable information as well as credit card information to process your donation. PaymentSpring releases your personally identifiable information but not your credit card information to us. PaymentSpring does not release your information to any other entity.

Our website contains links to other sites. Please note that this privacy policy covers only YWCA Glendale’s website. You may unsubscribe or opt out from receiving future communications from us at any time by following the instructions at the end of any email you receive through our email service provider, MailChimp, or by contacting YWCA Glendale directly.

Phone: 818-242-4155
Mail: 735 E. Lexington Drive, Glendale, CA 91206

Donation Refund Policy

We are grateful for your donation and support of our organization. If you have made an error in making your donation or change your mind about contributing to our organization please contact us. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.

Automated Recurring Donation Cancellation

Ongoing support is important to enabling us to continue our work, so we encourage donors to continue to contribute to our work over time. But if you must cancel your recurring donation, please notify us.

Legal Disclaimer

We may disclose your personal information when required by law or in the good faith belief that such action is necessary in order to conform to the edicts of the law or comply with legal process served on YWCA Glendale.