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Thank you for your interest in working at YWCA Glendale!


Summary of Job:  This is a position under the supervision of the Associate Director and is an integral member of the development and communications team. This individual will plan and coordinate the logistics of all special fundraising events and cultivation events with the goal of raising funds and recruiting volunteers and donors to support other YWCA philanthropic efforts. This individual is also responsible for measurably increasing awareness of YWCA Glendale with the general public and target audience through online marketing, print materials, donor acquisition and retention drives, and constituent services. The Special Events Specialist also assists with gift processing and donor receipts/acknowledgement, and some grant writing. Exempt, full time.


  • Bachelor’s degree from a four-year college or university; or two to four years related experience and/or equivalent combination of education and experience.
  • Knowledge of fundraising principles and practices and maintain a professional, polished demeanor.
  • Excellent graphic design skills.
  • Ability to work independently and as a team member.
  • Ability to adapt to a fast-paced working environment with multiple deadlines.
  • Ability to maintain confidentiality and demonstrate professionalism.
  • Excellent computer skills including Internet research, CMS, CRM, Adobe Illustrator, Microsoft Word, Excel, Publisher, and Power Point.
  • Exceptional written and verbal communication skills, superior presentation skills, and sound judgment; ability to tailor style to multiple audiences.
  • Must be available to work a varied schedule as business functions demand.
  • Working knowledge of the value and effective use of online marketing and social media.
  • Proven ability to maintain strict deadlines and significant attention to detail.
  • Ability to think strategically and take initiative when appropriate.
  • This position requires excellent interpersonal, organizational, verbal and written communication skills. Ability to communicate with courtesy and diplomacy, efficiently follow written and oral instructions, and maintain relationships with a diverse group of individuals, including vendors, donors and clients is required.
  • Shows respect and sensitivity for cultural differences. – Treats people with respect; Works with integrity and ethically; upholds organizational values.
  • Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
  • Observes safety and security procedures.
  • Adapts to changes in the work environment.
  • Ability to lift, push, and/or pull up to 15 pounds.
  • May require driving in inclement weather.
  • Frequent Standing, sitting and walking.


  • Respectfulness & Relationship Building: Builds constructive working relationships characterized by a high level of acceptance, cooperation, mutual respect and consideration and acceptance of the opinions of others.
  • Commitment to Quality Service: Builds and maintains community satisfaction with the services offered.
  • Team-Focused & Collaborative: Promotes cooperation and commitment within a team to achieve goals and objective; collaborates with team members, sharing ideas and differences openly; is receptive to new ideas and adapts to change as necessary.
  • Self-Accountability & Work Standards: Sets high standards of performance for self and assumes responsibility and accountability for successfully completing assignments or tasks.
  • Stress tolerance: Maintains composure in highly stressful or adverse situations.
  • Professionalism and Personal Boundaries: Conducts self within appropriate and expected professional boundaries and policies.
  • Conflict Management: Helps others to effectively resolve complex or sensitive disagreements or conflicts.
  • Valuing Diversity: Helps to create an environment that embraces and appreciates diversity. Promotes a culture that highly values the voices of women and girls.
  • Confidentiality, Integrity, Ethics and Trust: Maintains confidentiality and earns others’ trust and respect through consistent honesty and professionalism in all interactions.

Duties and Responsibilities:

Special Events:

  • Manage the planning and coordination of all fundraising and special events.
  • Produce detailed proposals and reports of events including timelines, vendor options, and budgets.
  • Create marketing campaigns for special events.
  • In consultation with the Associate Director, develop and execute new events.
  • Assist organization in meeting or exceeding budget targets by identifying new sponsors, developing timely, relevant program topics, generating publicity campaigns and using other strategies.
  • Schedule, plan, and staff event committee meetings including recording and distributing detailed minutes.
  • Work closely with event committee chair(s) to develop meeting agendas.
  • Attend business community events and meetings to expand contact base and develop ideas to improve YWCA events.
  • Carry out post event account reconciliation and evaluation.
  • Coordinate cultivation events on- and off-site.
  • Assist with preparation of corporate sponsorship proposals and packets.
  • Act as project coordinator for all promotions and third-party events.


  • Ensure the website is updated.
  • Monitor and engage in social media channels.
  • Reach out to external agencies/companies and initiate partnerships.
  • Assist Associate Director in the preparation of internal and external agency communications, including the annual report, website, press releases and public presentations.
  • Assist with the design and revision of organization materials such as brochures, annual reports, flyers and newsletter, etc. and advertising materials such as print ads, etc.
  • Assist with creation and delivery of email campaigns, including newsletters and promotions for fundraising events.
  • Assist with database management of subscribers to newsletters and other online communication vehicles.
  • Identifies stories to promote the YWCA and its programs and events.

Database Management & Fund Development

  • Work closely with the Associate Director and other staff to develop fundraising strategies and integrate with YWCA USA initiatives and other national campaigns.
  • Responsible for planning and implementing multiple direct mail appeals annually, with a high degree of customization and emotional appeal. Involves working with printers, mail-fulfillment vendors, and key staff. Work with Associate Director on theme and artistic concept.
  • Serve as an active prospect identifier, targeting prospects for personal visits and moving annual donors through the pipeline into the next giving level. Make creative connections between and among people, events, programs, and their associated circles.
  • Oversee the daily operation of the fundraising and marketing databases (eTapestry and Luminate Online), which tracks gift/financial and biographical information activists’ friends, and donors.
  • Responsible for ensuring the accuracy and integrity of the data, including input and output, technology management, and end-user training and support.
  • Provides support to staff by assisting with creation of reports and mailing lists, developing and implementing policies and procedures, and serving as the advancement liaison with central accounting and IT.
  • Coordinate and plan for future data conversions/upgrades as needed.
  • Develop and maintain efficient systems for data cleansing, data entry, gift processing, prospect research, and relationship management.
  • Oversee budgets, progress, deadlines, goals and objectives related to department and responsibilities.
  • Recruit and supervise administrative or data entry staff as needed.
  • Provides excellent customer service, anticipating and exceeding the needs of our customers.

Other Fund Development duties:

  • Provide support for grant writing and write some foundation and corporate grants.
  • Assists with the preparation of direct mail appeal campaigns.
  • Help plan and prepare for Board and committee meetings.
  • Research and compile giving history and relevant information for prospective donors/prospects.
  • Supervise interns and other high-level volunteers.
  • Demonstrate willingness to perform whatever duties are necessary in the development and maintenance of the organization.
  • Other duties as assigned.

General Responsibilities:

  • Adheres to agency policies and work rules, including strict adherence to YWCA Glendale’s confidentiality policies and code of ethics.
  • Maintains agency forms as required.
  • Attends trainings and continuing education activities as assigned.
  • Performs other duties as assigned.

Physical Demands:

The following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the Communications Program Manager is regularly required to:

  • Communicate by telephone, and in-person with staff, volunteers, and other allied professionals to exchange information, discuss work-related matters, and discern needs and priorities and express positions in accordance with leadership responsibilities.
  • Sit at a desk or table for duration of meetings.
  • Move about the office to accomplish essential duties.
  • Mental and visual ability to read and interpret a wide variety of electronic communications.
  • Access to reliable transportation with willingness and ability to travel on occasion locally, statewide and nationally with minimal overnight travel required

Work Environment:

  • The noise level in the work environment is usually quiet, with constant interruptions and children within close proximity.

Other Requirements:

  • Satisfactory Criminal Background Check.
  • Must possess a valid California driver’s license and proof of vehicle insurance, and have access to a vehicle during work hours.
  • Must obtain or maintain account with a financial institution for direct deposit of paychecks.

To apply, send your resume, cover letter, design and writing samples or online portfolio (PDFs and links are fine) to Sylvia Chinn at sylviachinn@glendaleywca.org

Job Description

The Overnight Weekend Shelter Advocate is responsible for providing support and advocacy to victims of domestic violence and their children in the Sunrise Village emergency shelter and DV hotline, including assisting shelter residents with daily living needs and providing general support and shelter coverage. The Shelter Advocate also documents services provided to clients through the client records log, prepares rooms for new residents, conducts house checks, and attends supervision and team meetings. Work shifts may include days, evenings, weekends, overnights, and holidays to ensure adequate coverage of the shelter program. Regular Part-time, Variable Part-time/Relief Shelter Advocates provide weekend and overnight coverage in addition to weekday and holiday coverage as needed.


  • Associate degree in a human services-related field, relevant experience may be substituted in lieu of a degree.
  • Bilingual preferred.
  • Experience in a residential facility setting strongly preferred.
  • Experience working with trauma survivors strongly preferred.
  • Experience in crisis intervention preferred.
  • Excellent computer skills including knowledge of Microsoft Office preferred.
  • Knowledge of domestic violence issues preferred.

If interested in applying, please submit your resume and cover letter to Elizabeth Sahagun, at elizabethsahagun@glendaleywca.org.

YWCA Glendale is an Equal Opportunity Employer and does not discriminate on the basis of ancestry, age, color, disability (physical and mental, includes HIV and AIDS), genetic information, gender, gender identity, gender expression, marital status, military or veteran status, national origin, race, religion (includes religious dress and grooming), sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), and sexual orientation, or request for FMLA. (Equal Employment Opportunity Policy)